Return & Refund Policy

Thank you for shopping with team dormakaba.
If you are not entirely satisfied with your purchase, we’re here to help.

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unworn, unwashed, and with original labels

Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the

If your return is approved, we will initiate a refund to your credit card (or original method of

You will receive the credit within a certain amount of days, depending on your card issuer’s

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are nonrefunded.

Contact Us
If you have any questions on how to return your item to us, please contact us.